Job Type: Full Time

The NeuroTech & Patient Care Coordinator position is responsible for overall patient care at MIND ALGN. The role will shift between administrative tasks to support the clinic and administering Electroencephalogram (EEG) & MeRT treatment to patients. This position is vital to our clinic and patients and allows for one-on-one interaction with our patients throughout their experience at MIND ALGN.

Position Details & Duties

• Providing excellent patient service and care
• Administering MeRT treatment to patients
• Administering EEG recording to patients
• Utilizing Electronic Medical Records (EMR) software, documenting and tracking patient progress
• Exercising proper care and maintenance of coil, MeRT machines, and EEG caps
• Ensuring MeRT and EEG treatment rooms are prepped before patient’s arrival
• Providing appropriate and educated responses to patients and families questions or concerns regarding treatment
• Greet and direct all clients upon entering facility, explain paperwork, patient’s rights, consent forms
• Create invoices & process all accepted forms of payment appropriately and accurately
• Office administrative tasks such as managing leads, scheduling appointments, and handling all medical records in compliance with HIPAA

Qualifications & Skills:

• Ability to learn and use MeRT Client, Deymed Software & our EMR platform to record patient notes during treatment
• Able to stand on your feet for up to 30 minutes at a time
• Ability to hold the coil on a patients’ head for a minimum of 60 seconds
• Ability to learn & administer EEG’s using supplies as directed
• Good verbal and written communication skills
• Strong computer skills including Microsoft Office
• Ability to learn and follow HIPAA patient privacy guidelines
• Cheerful presence and positive attitude
• Demonstrated role as a team player
• Attention to detail, able to establish priorities and use good judgment
• Exceptional time management and organizational skills
• Able to multi-task and adapt to a fast paced, changing environment
• Maintains professionalism at all times

Education/Certification:

• College Degree Preferred, High School Diploma or GED required
• 2+ years of related experience
• Bilingual preferred
• HIPAA Certification/CPR & AED Certified